Integrated support services

Ecos offers an unmatched range of program support services, ensuring program quality through consistency, accurate data representation and clear communication. When we develop a program for you, we also have the in-house expertise and knowledge to deliver the kind of fully integrated effort that leads to a highly successful result.

Integrated support services
 

Here are the three major areas of support we provide:

Business Services

Our Business Services department offers an array of support services, including product development, reporting and project management.

  • Product Development – We work with clients to develop new and innovative products that bring programs to fruition and provide measurable success.
  • Report Production – Our reporting team uses decades of collective experience to create detailed, accurate and high-quality reports.
  • Project Management – Ecos has a dedicated project management team that uses proven and transparent processes to implement and monitor projects, ensuring consistency, accuracy and program success.

Service Center

Developing a program but then outsourcing the service and support can lead to all kinds of problems. Ecos offers a comprehensive in-house service center to ensure continuity, efficiency and cost savings.

  • Web Portals and Web Services – We can create and manage the online facets of your program, ensuring clear communication and a project with all its parts in sync.
  • Call Center – Ecos maintains its own call center, staffed by experienced professionals with extensive cross-functional training.
  • Data Support – Our program-support experience means we can provide highly accurate information while maintaining complete data integrity.

Marketing Services

Ecos offers an in-house Marketing team that combines experience, fearless creativity and a passion for the planet to create successful marketing campaigns that help tell our clients’ “green stories.” Our approach is to demonstrate your environmental stewardship and build loyalty to your brand. We ensure there’s no “greenwashing” or empty rhetoric. Our marketing is compelling, informative and nationally recognized – and, most important, it works.